53ºF | 12ºC
Shopping
Shops at the Oculus
Westfield Shops and Dining at the Oculus are open. Visit Westfield World Trade Center for holiday hours.
- DIRECTORY
- PROMOTIONS
- MAPS
- GUEST SERVICES
- ACCESSIBILITY
Westfield Concierge
Visit Westfield's concierge for any retail-specific information, from opening hours to current sales and promotions. Find the concierge desk on the east side of the Oculus floor, near the Fulton Street Station passageway.
Hours
Concierge Desk
The on-site desk is temporarily closed. If you have a question or need information about Westfield Shops and Dining at the Oculus, Westfield is offering Answers on the Spot, which provides a real-time response via text message.
Text them directly at (646) 480-7003 to answer questions about store promotions, hours, and more from 11:00 am - 7:00 pm, Monday through Saturday and 12:00 pm - 6:00 pm, Sunday.
Location & Contact
Concierge Desk
185 Greenwich Street
Main Oculus Floor
New York NY 10007
(212) 284-9982
Westfield Mobility Services
Please visit Westfield's concierge desk located at the main level of the Oculus to inquire about a wheelchair. Photo identification and a valid cell phone number will be needed at the time of pick up.
Westfield Foreign Language Services
Westfield's multi-lingual concierge team is ready to assist and communicate in numerous languages including Arabic, French, German, Mandarin, and Spanish. In addition, they offer “Language Line,” an interpreting service with up to 200 languages available. Stop by their concierge desk for assistance.
Accessibility
To view full accessibility details, visit our services page.
Location & Contact
Concierge Desk
185 Greenwich Street
Oculus Main Level
New York, NY 10007
(212) 284-9982