Westfield Shops and Dining at the Oculus is open Monday - Saturday from 11:00 am to 7:00 pm and Sunday from 12:00 pm to 6:00 pm.
Visit Westfield's concierge for any retail-specific information, from opening hours to current sales and promotions. Find the concierge desk on the east side of the Oculus floor, near the Fulton Street Station passageway.
Concierge Desk
The on-site desk is open during center hours, Monday - Friday from 11:00 am to 7:00 pm and Sunday from 12:00 pm to 6:00 pm. Text them directly at (646) 480-7003 to answer questions about store promotions, hours, and more.
Concierge Desk
185 Greenwich Street
Main Oculus Floor
New York NY 10007
(212) 284-9982
Please visit Westfield's concierge desk located at the main level of the Oculus to inquire about a wheelchair. Photo identification and a valid cell phone number will be needed at the time of pick up.
Westfield's multi-lingual concierge team is ready to assist and communicate in numerous languages including Arabic, French, German, Mandarin, and Spanish. In addition, they offer “Language Line,” an interpreting service with up to 200 languages available. Stop by their concierge desk for assistance.
To view full accessibility details, visit our services page.
Concierge Desk
185 Greenwich Street
Oculus Main Level
New York, NY 10007
(212) 284-9982