We're committed to making the World Trade Center accessible to all. Learn about elevator and escalator locations in the Oculus, plus essential customer service and transit partner information.
The World Trade Center is owned and operated by the Port Authority of New York and New Jersey. Please visit the Port Authority website for more information on ADA policies and Title IV.
All public restrooms and family rooms in the Oculus are accessible. Restroom hours are 11:00 am to 7:00 pm, Monday - Saturday, and 12:00 pm to 6:00 pm, Sunday.
If you misplaced an item on the World Trade Center campus, contact the Port Authority.
Call: (212) 435-7400
Monday - Friday: 9:00 am – 5:00 pm
Pickup Location: World Trade Center Police Command at the corner of Vesey St. and West Broadway
Customers can connect to MTA NYCT subway stations from within the Oculus via accessible routes. Visit MTA's website for a full list of accessible stations at World Trade Center and nearby Fulton Center.