FAQs

WTC West Concourse

Frequently Asked Questions

Here you can find commonly asked questions about World Trade Center campus from what we have to offer to contacting about media inquiries. 

General

Commonly asked questions about World Trade Center campus.

The World Trade Center is a mixed-use campus with a rich and complex history.  It is a center for reflection, commuting, shopping, visiting, working, learning, and engaging.  The Port Authority of New York and New Jersey owns and operates the Oculus/Transportation Hub, Liberty Park, and other public open space and infrastructure on site.  We also work closely with our stakeholders, tenants, and business partners, who run commercial and institutional portions of the campus.  

The World Trade Center is best accessed via public transportation including the MTA New York City Subway, PATH Train, Bus, and Ferry options.  Additionally, for those arriving via vehicle transportation there are numerous parking garages in the area.  See Getting Here for more information.

The National September 11th Memorial & Museum is located on 8 acres in the center of the World Trade Center campus and can be accessed from anywhere on the campus.  See Attractions for more details.

One World Observatory is located on the 100th, 101st, and 102nd floors of One World Trade Center, the largest commercial building in the western hemisphere.  See Attractions for more details.

The “Oculus” is the nickname for the World Trade Center Transportation Hub, designed by world renowned architect, Santiago Calatrava.  See the Oculus page for more details.

Visit our History page to learn about the campus, and our Properties page for updates about ongoing projects.

The World Trade Center, and surrounding area, has public spaces, historical and cultural points of interest, shopping, dining, and much more.  Visit our Attractions and Events pages for further details.

Unattended bicycles are strictly prohibited on the World Trade Center campus, except in the designated bicycle parking area on the west side of the 9/11 Memorial Plaza adjacent to the West Street sidewalk and at the Cedar Street BikeCorral, located south of Liberty Park and just east of West Street.

 

Traveling via bicycle through the World Trade Center campus on the streets is permitted.  See the New York City Department of Transportation website for more details on bicycle lanes and parking options in Lower Manhattan.

Doing Business at WTC

Here are commonly asked questions about doing business at World Trade Center campus. 

Yes, the World Trade Center is a film-and-photo-friendly campus. Different requests require different types of permits. Please contact us for more information on obtaining a permit for a film or photo shoot.

The Port Authority of New York and New Jersey owns, operates, and manages permitting for the Oculus, North and South Oculus Plazas, Liberty Park, and other public spaces around the 16-acre campus. Additional spaces are available for filming and photo shoots through our campus tenants and stakeholders. Reach out for more information.

Please reach out to the 9/11 Memorial & Museum for clearance at Memorial Plaza.

The Port Authority of New York and New Jersey owns, operates, and manages permitting for the Oculus, North and South Oculus Plazas, Liberty Park, and other public spaces around the 16-acre campus. For media access to these spaces, approval must be received in advance from Port Authority Media Relations at (212) 435-7777. Learn more about media access on the Port Authority of New York and New Jersey website

If you’re bringing a tripod or have a crew of five or more (including for non-commercial use), a permit is required. Please contact us for more information.

Due to vehicle restrictions, all parking must be done off-campus. 

We have a variety of public and private spaces available for events. Contact us to learn more.

Please contact One World Observatory to find out about its special event offerings.

No, all permits are issued through the Port Authority of New York and New Jersey for events held at the World Trade Center.

Please reach out to obtain image permissions.