Campus Updates

COVID-19 (Novel Coronavirus)

Some commercial businesses at the World Trade Center have adjusted their operating hours. The public areas are open under the continued operation of the Port Authority of New York & New Jersey for all members of the community.


Get the details on current hours, closures, and safety information below:

The Port Authority of New York and New Jersey encourages all travelers  utilizing the agency’s facilities across the region to make themselves aware of the health and safety protocols established by the Centers for Disease Control and Prevention (CDC), the New York State Department of Health, and the New Jersey Department of Health with regards to the coronavirus. Should you have questions or concerns about the coronavirus, please consult the following:

Face coverings are required at the World Trade Center. Read about how to wear and use cloth face coverings on the CDC website.

The Oculus street level access is limited overnight from 1:00 am to 5:00 am to allow for maintenance and the safety and security of customers due to reduced traffic volumes. For street level access to the WTC PATH station or to the NYCT MTA subway, please use the Vesey Street or Fulton Street entrance via the North Concourse in the 2 World Trade Center Transit Lobby. All other street level entrances are closed.

For elevator street level access, please use Elevator 23 in the 2 World Trade Center Transit Lobby. If you have any issues accessing elevators, please ask a nearby security agent for assistance. 

For the latest information on elevators, please visit our Twitter page.

Public restrooms are open at the following locations in the Oculus. 

Open 8:00 am to 8:00 pm, Monday to Sunday:

  • 2 WTC North Concourse, Main Level, near the Westfield Property Management Offices
Open 10:00 am to 8:00 pm, Monday to Saturday and 11:00 am to 7:00 pm, Sunday:
  • 2 WTC North Concourse, Balcony Level, near the elevators*
  • 3 WTC South Concourse, Main Level, next to the stairs*
  • 3 WTC South Concourse, Balcony Level, next to the stairs*
  • 4 WTC, Level 2 between Banana Republic and H&M
*Includes family restroom 

Cleanings of surfaces frequently touched by customers throughout the Oculus have been increased. All areas are disinfected on a regular basis using EPA-approved and CDC-endorsed disinfectants. For more information please click here.

The WTC PATH Station is open. Visit PATH for the latest schedules and updates.

MTA NYC subway service is running 24/7.

Westfield Shops and Dining at the Oculus are open daily. For more information on special holiday hours, visit Westfield World Trade Center

Monday - Saturday: 10:00 am to 8:00 pm

Sunday: 11:00 am to 7:00 pm

The 9/11 Memorial & Museum is open. 


The 9/11 Memorial 

10:00 am to 5:00 pm, daily 

The 9/11 Memorial Museum

Thursday - Monday: 10:00 am to 5:00 pm

Tuesday - Wednesday: Closed

One World Observatory is open daily from 10:00 am to 6:00 pm in November. Starting in December, Friday and Saturday hours will be from 10:00 am to 9:00 pm.


One Dine is open Thursday to Monday from 1:00 pm to 9:00 pm. 


Follow @_WTCOfficial for the latest World Trade Center facility updates and service changes right to your Twitter feed.


The World Trade Center is open for business, enjoyment, and reflection. While you’re here, you may encounter maintenance efforts or continued construction. On this page, you’ll find safety, security, and services advisories that could affect your commute or visit to the World Trade Center. We appreciate your patience as we continue to make improvements around the 16-acre campus.


Please familiarize yourself with alerts regarding Safety and Security, Rules and Regulations, and Resources.

If you have any feedback, questions, or concerns, share them with us.